Is there a refund fee?

Yes, if you have already completed a payment for fund raising or social giving project and wanted to cancel now, this will be credited back to your SYNE Credit.

When the amount is credited back to your SYNE Credit, the payment transaction charges will be deducted from your account. If your like to withdraw the amount to your account, we charge an additional 3% of transaction charges +fixed fees of $15.

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