What is Know Your Customer (KYC)?

KYC means Know Your Customer /  Know Your Client which is a mandatory  process of verifying the identity of the client when opening an account and managing financial transactions over time. The KYC procedures fit within the broader scope of a financial institutions Anti-Money Laundering (AML) policy. KYC processes are also employed […]

Why my account is deactivated by SYNE?

If you have done anything unauthorised against the SYNE Terms of Use(ToU), we reserve the right to deactivate your account. But if you believe this was done without informing you can contact support team at SYNE.

What are the registered SYNE Legal Entities?

Unfortunately, our offices are not open to the public. But if you get in touch, we’ll be happy to help. We have registered offices at the following locations. Australia (SYNE Australia Pty Limited) Canada (SYNE Inc.) New Zealand (SYNE Limited) India (SYNE India Private Limited) United Kingdom (SYNE Limited, England […]

How long do you store my data?

The respective users own the data and we will not be storing any except for the transaction data. Normally all transactions data will be stored for a minimum period of 8 years.

What is Ministry of Corporate Affairs in India?

The Ministry of Corporate Affairs (MCA) is an Indian government ministry primarily regulates corporate affairs in India through the Companies Act, 1956, 2013 and other allied Acts, Bills and Rules and also protects investors while offering many important services to stakeholders in accordance with law.  It is mainly responsible for regulation of Indian enterprises in Industrial […]

What is Companies House in United Kingdom?

Companies House is the United Kingdom’s Registrar of Companies and is an executive agency and trading fund of Her Majesty’s Government. All companies (as permitted by the United Kingdom Companies Act) are incorporated and registered with Companies House and file specific details as required by the current Companies Act 2006.

What is ASIC in Australia?

The Australian Securities and Investments Commission (ASIC) is an independent government body that acts as corporate regulator. The main role of ASIC is To enforce and regulate company and financial services laws to protect consumers, investors and creditors in Australia. It maintains the company and business name registers, which includes companies, registered bodies, foreign […]

What is ACNC in Australia?

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities in Australia. All charities need to be registered with ACNC for tax exemption, other exemptions and benefits and to provide tax deductible receipts. The ACNC also seeks to harmonise regulatory requirements across states, including fundraising laws. Main […]

What about my privacy?

SYNE takes security seriously and the security of your personal data is important to us. SYNE is committed to ensuring that your information is secure. The data provided to SYNE includes information given to SYNE.com and also the information provided to us using a third-party site or social media platform. […]